Article 33 E Step I - Informal grievances must be filed within thirty calendar days after the incident occurs. This time limit will not apply where it is established that the employee had no way of being aware of the incident.
Recently, the National Border Patrol Council was notified of U.S. Customs and Border Protection’s intent to implement a recognition program amongst employees.
It is called the “High-Five” program, which is ironic since that is what they wanted to call a watered down retirement program for employees and “is expected to foster a sense of teamwork, help build good morale, and promote employee engagement, and will be made available to all CBP employees. To recognize a colleague’s exemplary efforts, employees can access the “High Five” webpage to select a recognition category, and include a personalized message that will be delivered to the recognized employee by e-mail.”